Privacy and cookies policy

  1. Introduction
    Temps in the City Limited is committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

    By using our website www.tempsinthecity.co.uk and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

  2. Collecting personal information
    We may collect, store and use the following kinds of personal information:

    (a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

    (b) Information that you provide to us when registering with our website (including your email address);

    (c) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address);

    (d) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

    (e) Information relating to any purchases you make of our goods and/or services or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details).

  3. Using personal information
    Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

    We may use your personal information to:

    (a) Administer our website and business;

    (b) Personalize our website for you;

    (c) Enable your use of the services available on our website;

    (d) Supply to you services purchased through our website;

    (e) Send statements and invoices

    (f) Send you non-marketing commercial communications;

    (g) Send you email notifications that you have specifically requested;

    (h) Send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

    (i) Send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

    (j) Deal with enquiries and complaints made by or about you relating to our website;

    (k) Keep our website secure and prevent fraud; and

    (l) Verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).

    If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

  4. Disclosing personal information
    We may disclose your personal information to any of our employees, insurers, professional advisers insofar as reasonably necessary for the purposes set out in this policy.

    We may disclose your personal information to any member of our group of recruiters and direct employers (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

    We may disclose your personal information:

    (a) To the extent that we are required to do so by law;

    (b) In connection with any ongoing or prospective legal proceedings; and

    (c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

    Except as provided in this policy, we will not provide your personal information to third parties.

  5. Retaining personal information
    Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

    Notwithstanding the other provisions of this Section 5, we will retain documents (including electronic documents) containing personal data

    (a) To the extent that we are required to do so by law;

    (b) If we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

    (c) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

  6. Security of personal information
    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

    We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

    All electronic financial transactions entered into through our website will be protected by encryption technology.

    You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

    You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).

  7. Amendments
    We may update this policy from time to time by publishing a new version on our website.

    You should check this page occasionally to ensure you are happy with any changes to this policy.

  8. Your rights
    You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to: The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

    We may withhold personal information that you request to the extent permitted by law.

    You may instruct us at any time not to process your personal information for marketing purposes.

    In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

  9. Third party websites
    Our website may include hyperlinks to, and details of, third party websites.

    We have no control over, and are not responsible for, the privacy policies and practices of third parties.

  10. Updating information
    Please update or correct any personal information that we hold about you.

  11. About cookies
    A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

    Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

    Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

  12. Our cookies
    We use only persistent cookies on our website which track users as they navigate the website.

  13. Analytics cookies
    We use Google Analytics to analyse the use of our website.

    Our analytics service provider generates statistical and other information about website use by means of cookies.

    The analytics cookies used by our website have the following names: ASPSESSIONID.

    The information generated relating to our website is used to create reports about the use of our website.

    Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/

  14. Blocking cookies
    Most browsers allow you to refuse to accept cookies; for example:

    (a) In Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

    (b) In Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

    (c) In Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading

    Blocking all cookies will have a negative impact upon the usability of many websites.

  15. Deleting cookies
    You can delete cookies already stored on your computer; for example:

    (a) In Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

    (b) In Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and

    (c) In Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

    Deleting cookies will have a negative impact on the usability of many websites.

  16. Our details
    This website is owned and operated by Temps in the City Limited.

    We are registered in England and Wales under registration number 10216264, and our registered office is at Kemp House, 160 City Road, London, EC1X 2NV.

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